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Return Policy

If you would like to return your items for any reason you may do so for store credit within 14 days of when your order was received. All items are non-refundable, store credit is offered on a case by case basis. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It should also be in the original packaging. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and send you an email with your store credit.

If you would like a different size you may return your item for store credit. To do so, send us an email at returns@soursativa.com and send your item to: 

Sour Sativa
3879 East 120th Ave.
Suite #242
Denver, CO 80233

Cancellations
To cancel an order, you must let us know within 12 hours of when the order was placed. We will do our best to cancel any orders after this period but once production begins we can no longer cancel the order.

Shipping
To return your product, you should mail your product to:

Sour Sativa
3879 East 120th Ave.
Suite #242
Denver, CO 80233

You will be responsible for paying for your own shipping costs for returning your item. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.